Last Updated: July 10, 2025

We place the highest importance on respecting and protecting your privacy. Our relationship with you is our most important asset. We want you to feel comfortable and confident when using our Platform and Services.

The objective of this Policy is for you to better understand:

• The type of information we intend to collect from you

• The purpose for which the information collected by us will be used

• The use of such information by third parties with whom we may share it

• Our policy regarding cookies and phishing

• Data retention and security measures implemented by us

• Third-party website disclaimers

• Your rights to withdraw consent

• Governing law in case of disputes

This Privacy Policy (the “Policy”) applies to the access and use of the website https://utkalconsulting.com (the “Platform”) and its associated Services, by any user (hereinafter referred to as “you” or “your”).

The Platform is owned and operated by Utkal Accounts & Tax Consulting Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at D2 Fortuna Serenity, 6th D Cross Kaggadasapura, CV Raman Nagar, Bangalore 560093.

This Policy is published in accordance with the provisions of Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011 framed under the Information Technology Act, 2000 (as amended). This Policy, along with our Terms of Use, constitutes a binding and legally enforceable agreement between you and Utkal Consulting.

By accessing our Platform or availing our Services, you confirm that you accept the terms of this Policy and the Terms of Use.

1. INFORMATION WE COLLECT

1.1 Information you provide

When you use our Platform or Services, we may collect the following information:

• Name, email, contact number, address, and business information

• PAN, GSTIN, TAN, Aadhaar (where voluntarily provided), bank details

• KYC documents, Form 16, balance sheets, financial statements

• User credentials, feedback, support tickets, and other communications

• Any other information required to provide our tax and analytics services

We do not take responsibility for verifying the authenticity of the information provided by you.

1.2 Device and usage information

We may collect data such as:

• IP address, device details, operating system, browser type

• Date/time of visit, session information, crash logs

• Referring URLs, interactions with pages, clicks, and cookies

1.3 Third-party sources

With your consent, we may collect or retrieve your data from:

• Government bodies (e.g., GSTN, Income Tax Department, MCA)

• KYC registration agencies, credit bureaus, financial institutions

• Strategic partners and external consultants

2. HOW WE USE YOUR INFORMATION

We do not sell or rent your personal or financial information. We use it for the following purposes:

• To operate, improve, and deliver our Platform and Services

• To facilitate income tax filing, GST compliance, and analytics advisory

• To verify identity and conduct regulatory due diligence

• To manage records, invoices, and support services

• To communicate updates, compliance alerts, and relevant information

• To detect and prevent fraudulent or suspicious activity

• To conduct research and produce anonymized statistical reports

• To comply with legal, regulatory, or contractual obligations

You expressly consent to us using your information for the above purposes, and also authorize us to store and process your data using third-party infrastructure, cloud providers, or hosting services.

3. SHARING OF INFORMATION

We may share your data:

• With our affiliates, partners, and service providers for delivering the Services

• With government and statutory authorities as required by law

• With payment processors, accounting software tools, and CRM platforms

• In case of business reorganization, acquisition, or merger

In such cases, we ensure that all parties are bound by confidentiality and data protection obligations.

4. COOKIES

We use cookies, web beacons, and similar technologies to enhance your browsing experience. These technologies help us:

• Remember user preferences

• Track platform usage and troubleshoot issues

• Measure traffic and performance

• Deliver relevant content and advertisements

You may disable cookies via your browser settings, but doing so may affect the functionality of the Platform.

5. IDENTITY THEFT / PHISHING

We will never request sensitive personal information like passwords, OTPs, or credit card details via email or SMS. If you receive such a request, do not respond. Instead, notify us at info@utkalconsulting.com immediately.

6. LINKS TO THIRD-PARTY SITES

Our Platform may contain links to external websites. These third-party platforms have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing their policies before providing any personal information.

7. DATA RETENTION

We retain your information:

• As long as required for the purpose it was collected

• For tax, accounting, or regulatory compliance

• To resolve disputes, enforce our rights, and complete audits

Data may be securely archived after the service period, in accordance with applicable laws.

8. LOG DATA

When you use the Platform, our servers may log:

• IP address, device identifiers, and system information

• Dates, times, and duration of access

• Pages visited, activities performed, and crash reports

This data helps us optimize performance and improve security.

9. INFORMATION SECURITY

We follow industry-standard security protocols, including:

• Data encryption (SSL), secure firewalls, access management

• Secure cloud infrastructure and periodic vulnerability assessments

• Incident detection, response, and continuous monitoring

Despite best practices, no online transmission is completely secure. Users are advised to exercise caution and protect login credentials.

10. DISCLAIMER

• We do not guarantee backup of user data. Users are advised to retain their own records.

• We are not liable for any loss resulting from disclosure of personal information due to unauthorized access or force majeure.

• Payment processing is handled via secure, third-party providers. We are not responsible for their data practices.

11. CHANGES TO THIS POLICY

We may update this Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Platform signifies your agreement to the revised Policy.

12. WITHDRAWAL OF CONSENT

You may withdraw your consent by writing to info@utkalconsulting.com. Upon withdrawal, we may be unable to provide certain services. Withdrawal does not affect the legality of prior data processing.

13. GOVERNING LAW

This Policy shall be governed by Indian law. Any disputes arising from this Policy shall fall under the jurisdiction of the courts in Bangalore, Karnataka, India.

14. CONTACT US

For questions, concerns, or grievances related to this Policy, you may contact:

Grievance Officer
Dhirendra Dhal
Email: info@utkalconsulting.com
Address: D2 Fortuna Serenity, 6th D Cross Kaggadasapura, CV Raman Nagar, Bangalore 560093